Terms of Service

SessionPlug is provided by:

MeetBee Ltd

Company registration number: C97147

Registered address: Agora Business Centre, Level 2, Valley Road, Msida, MSD 9020, Malta

VAT number: MT27752513

General Support & Privacy Enquiries: support@sessionplug.com

Billing Enquiries: billing@sessionplug.com

MeetBee is the party you contract with for the Service under these Terms. Payments for SessionPlug are sold through Link, the merchant of record service operated by Stripe: Link is the seller of record for each payment, collects any applicable tax and sends your receipts. Charges appear on your card statement under the descriptor set out in our Billing Terms.

Account means your registered SessionPlug account.

Content means all recordings, files, projects, scripts, images, messages, metadata and other material uploaded to or created within SessionPlug.

Consumer means an individual using SessionPlug wholly or mainly outside their trade, business, craft or profession.

Guest means any invited participant joining a recording session.

Host means the account holder controlling a recording session.

Recording Session means any live or offline session created within SessionPlug.

Subscription means any paid plan purchased for SessionPlug.

Services means all software, websites, applications, cloud infrastructure and functionality provided as part of SessionPlug.

To use SessionPlug you must be at least 18 years old, have legal capacity to enter a binding agreement, and comply with these Terms and all applicable laws.

If you use SessionPlug on behalf of a company, organisation or client, you confirm that you have authority to bind that organisation to these Terms.

SessionPlug provides browser-based professional recording tools, including remote recording, multi-track recording, live guest participation, live producer direction, audio editing, mixing, mastering, project storage, cloud delivery, studio collaboration and session management.

Features available depend on your plan. We may improve, modify or discontinue features from time to time. We will not materially reduce the core features of a paid plan during a billing period you have already paid for.

You agree to provide accurate information, keep your password confidential, maintain the security of your account, and tell us promptly if your account is compromised. You are responsible for activity under your account.

SessionPlug offers the following plans:

• Free
• Artist (monthly or annual subscription)
• Studio (monthly or annual subscription)
• Agency (priced on request and invoiced as agreed)

Subscribers on an earlier plan or price, including Studio+ or earlier Artist and Studio pricing, keep that plan and its price until they change or cancel it.

Prices, billing intervals, currency and any applicable taxes are shown at checkout before you pay. Features, usage limits, storage and guest limits vary between plans and are described on our pricing page.

Day Pass access is no longer sold. A Day Pass bought before 13 October 2026 gives Studio access for 24 hours from purchase and does not renew.

Eligible new accounts receive a free 14-day trial of the Studio plan, starting from the account's first sign-in to the dashboard. No payment method is needed to start or use the trial, and nothing is charged when it ends.

When the trial ends, your account returns to the Free plan unless you choose to subscribe. Your projects and recordings are not deleted.

Trials are limited to one per person and per account. Accounts that hold or have held a subscription, complimentary access or a Day Pass are not eligible. We may refuse or end trial access where we reasonably suspect abuse.

If we ever offer a trial that requires a payment method, the checkout will state the trial length, the price that will be charged and the date of the first charge, and we will email you a reminder with a cancellation link at least 7 days before that charge.

Payments are sold and processed through Link (Stripe) as merchant of record. Link collects any applicable VAT or sales tax, sends your receipts and invoices, and provides payment support. Your payment is also subject to Link's terms for purchases sold through Link. We do not store your full card or bank details.

Subscriptions renew automatically at the end of each billing period, monthly or annual, until you cancel. By subscribing, you authorise Link (Stripe) to charge your payment method on each renewal date until you cancel.

Annual plans are charged in advance for the full year. Where an annual plan is shown as a monthly figure, that figure is the annual price divided by twelve.

If a payment fails, we will notify you and Stripe may retry the charge. If payment cannot be collected, paid features may be suspended until it is.

You can cancel at any time from your account settings, at link.com, through the link in any receipt email from Link, or by emailing support@sessionplug.com. Cancellation stops future renewals; your plan stays active until the end of the period you have paid for.

Refunds, including our 14-day money-back guarantee, are set out in our Refund & Cancellation Policy, which forms part of these Terms.

We may change plan prices. If a change affects your subscription, we will email you at least 30 days before it applies at your next renewal. If you do not agree, you can cancel before the new price takes effect.

You retain full ownership of all recordings and Content you upload or create. We do not claim ownership of your intellectual property.

You grant MeetBee and the SessionPlug service providers acting for it a limited, non-exclusive licence to host, process, store, export and deliver your Content, solely to provide the Service you request. This licence ends when your Content is deleted, subject to legal backup and retention obligations.

We do not use your recordings to train artificial intelligence or machine learning models without your explicit consent.

You are responsible for ensuring that all participants know they are being recorded and have given any consent required by law. SessionPlug shows guests a recording notice before they join, but does not verify that consent has been obtained.

You agree not to upload unlawful material; infringe copyright or other rights; upload malware; reverse engineer the platform; attempt unauthorised access; interfere with security; overload the platform; share accounts contrary to your plan; use automated systems that harm the Service; or use SessionPlug for illegal surveillance or unlawful recording.

Open-source parts are the exception. Some parts of SessionPlug are open-source software under their own licences, for example the time stretch, which is SoundTouch by Olli Parviainen under the GNU Lesser General Public License 2.1 (the soundtouch folder beside the desk, with its source and build instructions). Nothing in these Terms stops you modifying, replacing or reverse engineering those parts for your own use, as their licences allow.

SessionPlug, including its software, interface, branding, logos, documentation, graphics, source code and trademarks, is owned by its rights holder and licensed to MeetBee. Nothing in these Terms transfers ownership of SessionPlug intellectual property to you.

SessionPlug stores recordings and project information in secure cloud infrastructure. We take reasonable measures to protect your Content, but you should keep your own backups of important recordings.

SessionPlug relies on third-party providers, including Stripe and Link for payments and providers of cloud infrastructure, real-time audio and email. We are not responsible for outages caused by those providers that are beyond our reasonable control.

We aim for high availability but cannot guarantee uninterrupted service. Maintenance, updates, internet failures and third-party outages may temporarily affect availability. Where possible we give advance notice of planned maintenance.

We may suspend or terminate your account if you materially breach these Terms, engage in fraud, misuse the platform, create security risks, or fail to pay fees. Where reasonable, we will give notice and a chance to fix the issue first.

You may close your account at any time. On termination we will give you a reasonable opportunity to download your Content, unless the law or a serious breach prevents it.

Termination does not affect rights or obligations that have already accrued.

To the extent permitted by law, SessionPlug is provided "as is" and "as available". We do not guarantee uninterrupted availability, compatibility with every device, error-free operation, or suitability for every production workflow.

To the extent permitted by law, MeetBee is not liable for indirect, incidental, consequential or special damages, including loss of profits, business interruption, goodwill or data. For business customers, our total liability in any 12-month period is limited to the fees you paid us in that period.

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot be limited by law. If you are a Consumer, nothing in these Terms affects your statutory rights.

If you use SessionPlug for business purposes, you agree to indemnify MeetBee against third-party claims arising from your Content, unlawful recording, infringement of third-party rights or breach of these Terms.

We are not liable for delays or failures caused by events beyond our reasonable control, including internet outages, cloud provider failures, cyberattacks, natural disasters, labour disputes or government action.

We may update these Terms. We will give at least 30 days' notice of material changes by email or in the Service. If you do not agree, you may cancel before the change takes effect and, for prepaid annual plans, receive a pro-rata refund of the unused period.

These Terms are governed by the laws of Malta, and the courts of Malta have jurisdiction. If you are a Consumer, you also keep the protection of the mandatory laws of your country of residence and may bring proceedings in the courts there.

Please contact support@sessionplug.com first; most issues can be resolved quickly.

Our Privacy Policy explains how we handle personal data and forms part of these Terms.

MeetBee Ltd, Agora Business Centre, Level 2, Valley Road, Msida, MSD 9020, Malta

General Support & Privacy Enquiries: support@sessionplug.com

Billing Enquiries: billing@sessionplug.com

Website: sessionplug.com