Effective Date: 19 October 2026 · Last updated: 19 October 2026
This Privacy Policy explains how MeetBee Ltd ("MeetBee", "we", "us") collects, uses, shares and protects personal data when you use SessionPlug. We follow the EU General Data Protection Regulation (GDPR) and, for users in those countries, the UK GDPR and South Africa's Protection of Personal Information Act (POPIA).
The controller of your personal data is:
MeetBee Ltd
Company registration number: C97147
Registered address: Agora Business Centre, Level 2, Valley Road, Msida, MSD 9020, Malta
General Support & Privacy Enquiries: support@sessionplug.com
Billing Enquiries: billing@sessionplug.com
The SessionPlug website, web application, Bridge for Mac, your account, recording sessions, guest participation, subscriptions and customer support.
Account data: name, email address, password (stored hashed), preferences, plan and country.
Billing data: plan, billing status and cycle, trial eligibility and use, renewal dates, transaction and invoice records, and your billing country and VAT number where given. Payments are sold through Link, the merchant of record service operated by Stripe, which collects your card and billing details directly. We never see or store your full card number.
Recording session data: session names, audio recordings, project files, scripts, exports, delivery history, session metadata and timestamps. Where technically possible, audio is processed in your browser. Only files you choose to upload, share or deliver are sent to our cloud storage.
Guest data: guest display names, email addresses where invitations are sent, session participation, audio streams and connection information. Guests see a recording notice and must acknowledge it before joining.
Technical data: IP address, browser, operating system, device type, logs, error reports, session diagnostics and performance metrics.
| Purpose | Legal basis (GDPR Art. 6) |
|---|---|
| Provide SessionPlug, run sessions, store and deliver recordings | Performance of our contract with you |
| Take payments, issue invoices, prevent payment fraud | Performance of contract; legal obligation |
| Keep tax and accounting records | Legal obligation |
| Verify trial eligibility and prevent abuse | Legitimate interests (protecting the Service) |
| Secure, maintain and improve the Service | Legitimate interests |
| Process guest audio and details on the host's behalf | Legitimate interests of the host and us in running the session |
| Send service and billing emails | Performance of contract |
| Send product news, where you opt in | Consent, which you can withdraw at any time |
We do not sell personal data. We do not use your recordings to train artificial intelligence or machine learning models without your explicit consent.
The account holder is responsible for making sure participants have given any consent the law requires before recording. To help, guests receive a recording notice, must acknowledge it before joining, and see a recording indicator while recording is active. We do not independently verify consent.
We use strictly necessary cookies and similar technologies to keep you signed in, remember preferences, keep sessions secure and detect abuse. We do not use advertising cookies. If we add analytics cookies, we will ask for your consent first.
We use these service providers (processors), which act only on our instructions:
| Provider | Purpose |
|---|---|
| Stripe | Billing portal and subscription records (Stripe and Link also act as independent controllers for payments; see below) |
| Daily.co | Live audio and video connections |
| Base44 | Application platform and backend services |
| Cloudflare (R2) | Cloud storage for recordings and files |
| Resend | Transactional email |
| Netlify | Website and app hosting |
Because SessionPlug payments are sold through Link, Stripe acts as an independent controller, as merchant of record, for the payment, tax, fraud-prevention, dispute and payment-support data it collects at checkout. If you ask Link to delete that data, Stripe will also cancel any SessionPlug subscription sold through Link. Stripe's handling is governed by the Stripe Privacy Policy. We may disclose data where the law requires it, or to protect the rights and safety of users and the Service.
Some providers process data outside the European Economic Area, including in the United States and South Africa. Where that happens, we rely on an adequacy decision or on the European Commission's Standard Contractual Clauses, with additional safeguards where needed.
We use TLS encryption in transit, encryption at rest where supported, secure authentication, access controls, signed server-generated tokens, time-limited download links, monitoring and regular updates. No online service can guarantee absolute security, and we will notify you and the regulator of a personal data breach where the law requires.
You can ask us to access, correct, delete or export your personal data, to restrict or object to processing, and to withdraw consent where we rely on it. Email support@sessionplug.com. We reply within one month.
You can complain to a data protection authority. Our lead authority is the Information and Data Protection Commissioner of Malta (idpc.org.mt). You may also complain to the authority where you live, for example the UK Information Commissioner's Office or South Africa's Information Regulator.
SessionPlug is for users aged 18 or over. We do not knowingly collect data from children, and will delete it if we learn we have.
We will notify you of material changes by email or in the Service before they take effect. The current version is always on our website.
MeetBee Ltd, Agora Business Centre, Level 2, Valley Road, Msida, MSD 9020, Malta
General Support & Privacy Enquiries: support@sessionplug.com
Billing Enquiries: billing@sessionplug.com